New high-speed notification solution for time-sensitive messages and alerts
The Village of Hillside is proud to announce the launch of our new CodeRED community notification system to send important alerts and time-sensitive messages to staff members and residents. Along with emergency and critical messages, the CodeRED notification system can also enhance our community engagement via the release of important but non-emergency information ranging from road closures and trash collection schedule changes, to snow plow schedules and other Hillside services.
We chose CodeRED for its innovative features, user-friendly platform, and information security. Their company-owned redundant data centers help ensure our data is safe, and that we will be able to send messages to thousands of individuals within minutes. We’re excited to have the ability to communicate with our residents through text, phone, email and social media, from in the field or at our offices, providing the information they need-to-know to make better informed decisions.
Registration for this notification service is customized, allowing residents to choose which alerts they’d like to sign up for and how they would prefer to receive them. Residents can choose several different methods: landline, cell phone, email, text message, TTY, or even a combination. These alerts can be specific to streets, neighborhoods, or regions so that residents in affected areas are sure to receive this valuable information.
The benefits to using CodeRED don’t just pertain to residents, as our staff members may also use the same system to communicate emergency information with one another. This will help us ensure that our emergency response and daily operations are even more efficient.
Additionally, residents and visitors alike can keep track of alerts in Hillside or while traveling throughout the country with the CodeRED Mobile App, which notifies smartphone holders of real-time alerts in the area. Similar to the online registration, users choose which notifications they’d like to receive via the app.
The mobile technology for CodeRED is extremely advanced, providing us enhanced flexibility to issue general and/or emergency messages. We can launch alerts from anywhere at any time, and residents potentially impacted by weather and other time sensitive events will receive them directly to their smartphones. This all happens within seconds, which can make a huge difference in saving lives.
All residents are encouraged to sign up for CodeRED and immediately start receiving these informative, life-saving alerts. For more information on the CodeRED notification system or registration, please contact Emergency Communication Network (CodeRed) at 866-939-0911.